BMC Software and Hortonworks recently announced a partnership whereby BMC’s Control-M for Hadoop platform now supports the Hortonworks Data Platform. The BMC Control-M for Hadoop platform streamlines the creation of Big Data workflows, automates Hadoop batch processing and accelerates Hadoop integration into a pre-existing data infrastructure. The partnership between BMC Software and Hortonworks puts BMC’s weight squarely behind the Hortonworks Data Platform while concomitantly highlighting the Big Data management capabilities of the BMC Control-M for Hadoop data management platform. As such, the collaboration serves to extend adoption of the Hortonworks Hadoop distribution to BMC’s customers in addition to giving BMC the credibility associated with a technology partnership with one of the industry’s premier Hadoop vendors. Tuesday’s announcement underscores the rising fortunes of Hortonworks, which recently completed the acquisition of XA Secure with a view to delivering a comprehensive Hadoop security solution that it plans to open source in the latter half of 2014. Meanwhile, the BMC-Hortonworks partnership additionally emphasizes the emerging market for Big Data management platforms that simplify or streamline the development and management of Hadoop applications and datasets.
BMC Software (BMC) today announces news of three products that both define and illustrate the way in which mobile, cloud and social networking technologies are transforming the landscape of enterprise IT. Specifically, BMC revealed news of three applications that empower businesses to enable employees to more effectively obtain answers to business-related questions by taking advantage of crowdsourcing technology, visually rich user interfaces for organizing and accessing knowledge and interactive help desk platforms. BMC’s products aim to supplement the array of technological platforms that have become part of enterprise IT by delivering software applications that streamline the usage of technology within enterprise environments as detailed below:
•BMC MyIT 2.0 enables users to crowdsource answers to technical questions and efficaciously navigate information and technology-related resources within an organization. MyIT also dispenses with cumbersome paper forms required for IT management and help desk-related purposes.
•BMC AppZone 2.0 constitutes a centralized app store that allows organizations to publish and manage desktop, mobile and cloud-based applications throughout an organization.
•Remedyforce allows enterprises to create helpdesks, self-service scheduling centers and other easily searchable business repositories that allow businesses to automate access to information.
The screenshot below illustrates the social and crowdsourcing capabilities of MyIT:
Employees travelling from one location or another with questions about technology-related issues can log-in to MyIT and derive answers to questions about connectivity issues related to Microsoft Exchange, publicly available internet access or even operational issues involving travel plans. As such, MyIT provides an automated way to crowdsource responses to questions in ways that streamline productivity and dispense with the need to staff resources to answer questions from employees. Moreover, organizations can create web-based assistance centers that allow employees to quickly access non-transient data about technology as well as day to day operational anomalies such as application failures, connectivity disruptions or other technology malfunctions. Taken as a whole, the three applications illustrate the way in which the proliferation of technology into enterprise environments itself ushers in the need for a supporting layer of technologies to ensure the effective utilization of cloud, mobile and social technology platforms in high performing, operational environments. The market for turnkey solutions for enterprise app stores and help desk-related software with rich user interfaces is likely to continue to rise dramatically as organizations strive to curtail costs associated with technology-related operational downtime.
BMC Software today released the BMC Marketplace, a turnkey solution that enables customers to develop their own, external facing app store with a functionality comparable to the AWS marketplace. The BMC Marketplace is deployed as a SaaS solution that can manage everything from app branding, licensing protocols, custom-built app search taxonomies and monetization of mobile, desktop and other applications. Instead of building their own marketplace from scratch, interested parties can now leverage BMC’s Marketplace technology to set up a fully functional marketplace within 6-12 weeks. The BMC Marketplace differs from its AppZone product, which delivers internal facing apps for corporate users as a result of its acquisition of Partnerpedia.
Christine Dover, Research Director, Enterprise Applications and Digital Commerce Research, IDC Software Business Solutions Group, remarked on the significance of BMC’s Marketplace as follows:
Customers and partners have been asking for faster, better ways to experience and deploy software. The answer clearly is the app – particularly mobile apps. BMC Marketplace will transform how businesses automate the publishing and purchasing of on-line applications, drive and track sales leads, and increase sales velocity and efficiency.
The 6-12 week deployment phase begins with BMC’s requirements gathering of customer needs and expectations followed by the set-up of branding and site appearance, before the final phase marked by go-live of business processes and the integration of apps into the marketplace. BMC’s Marketplace additionally offers customers data and analytics on app usage, details of specific app components on which users clicked and data about how users navigated to the app. As mentioned in the company’s press release, Gartner predicts that 25% of large companies will create their own app store by 2017. Expect BMC to build upon its early positioning in the turnkey, app marketplace space while analogous app marketplaces proliferate because of the potential for marketplaces to accelerate customer ability to experience software applications.